How to Send a Ticket
If you have any questions to our technical support service, then you need to go to the link ergometa.freshdesk.com, register on it and write message.
For a quicker analysis of your situation, please send us the following information regarding your request.
- Name of equipment or software
- Equipment model
- Serial number or dongle number
- Detailed description of the question or the problem, including pictures and videos if necessary.
- Teamviewer information if necessary
*Email usually has a file size limit of 25mb. If you have heavier files that you want to attach, then you can use the free exchanger wetransfer.com
**You can also write to the email [email protected].